Manufacturing & Operational Excellence

The key objectives of the programme are to:

• Develop an understanding of the strategic role of manufacturing and operations in business competitiveness.
• Introduce participants to the principles and practices of operational excellence.
• Enable participants to identify operational inefficiencies, bottlenecks, waste, and performance gaps.
• Provide exposure to improvement approaches such as work study, methods improvement, Lean, process analysis, and productivity enhancement.
• Familiarize participants with tools for process mapping, root cause analysis, Waste identification, and continuous improvement.
• Discuss the role of technology, digitalization, and data-driven decision-making in modern operations.
• Help participants develop practical improvement roadmaps for their own organizational contexts.

Day 1: Foundations of Manufacturing and Operational Excellence

• Strategic Role of Operations in Business Competitiveness (Operations as a source of competitive advantages; Cost, quality, delivery, flexibility, and innovation trade-offs; Operational excellence as a strategic capability)
• Understanding Operational Systems and Performance (Productivity, efficiency, utilization, throughput, cycle time, lead time; Identifying operational gaps and improvement opportunities)
• Process Analysis and Bottleneck Identification (Process mapping and flow analysis, Capacity analysis and bottleneck identification, work-in-process, and variability)

Day 2: Improvement Approaches, Lean Thinking, and Quality Excellence

• Lean Operations and Waste Reduction (Principles of Lean thinking, Types of waste in manufacturing and service operations, Value-added and non-value-added activities, visual management, Lead time reduction, Flow improvement and pull systems, Overall Equipment Effectiveness, Improving asset utilization and operational availability)
• Root Cause Analysis and Problem-Solving Methods (Structured problem-solving approach, work study, methods improvement, Cause-and-effect analysis, 5 Why analysis)

Day 3: Digital Operations, Analytics, and Implementation Roadmap

• Digital Transformation and Technology in Operations (Industry 4.0 and smart manufacturing, Automation and digital operations, Role of data, sensors, dashboards, and analytics, Data-driven decision-making in operations)
• Implementation Roadmap and Action Planning (Developing an operational excellence roadmap, linking and understanding operational improvement on financial performance, Iinvestment decision analysis,)

• The programme is intended for executives, managers, engineers, consultants, and professionals working in manufacturing, service, and operations-intensive organizations. Suitable participants include Operations managers, Production managers, Manufacturing managers, Plant managers, Industrial engineers, Maintenance managers, Process improvement professionals, Service operations managers, Consultants working in operations, manufacturing, supply chain, and process improvement domains
• The programme is also suitable for mid-level and senior-level professionals responsible for improving operational performance, productivity, quality, cost efficiency, and service delivery.

1. Registration fees include the following:

   For all the participants:

   • Online sessions
   • Online study material
   • Certificate for course completion

Registration Terms & Conditions:

C. IIM Mumbai is not responsible for any other expenses borne by the participants due to rescheduling/cancellation of its MDPs

D. Registration deadline: Registrations for online MDPs close 1 week prior to start of program

2. Individual Registration

If you wish to register & make payment, please click here Register

3. Company-sponsored / Bulk Registration:

• • In the case of company-sponsored candidates, please share the nomination list and GST details to program@iimmumbai.ac.in for invoice generation.

    Download the INVOICE DETAILS FORM

  • Note: Discount is applicable for 5 or more participants from same organization against invoice.