Effective Communication and Stakeholder Management in the Digital Era

"Sometimes the greatest journey is the distance between two people.”

The Painted Veil We communicate and express ourselves in several ways. For example, we explore verbal and non-verbal, explicit or implied communication. As Paul Watzlawick said,

"One cannot NOT communicate"

We communicate constantly. As we communicate, we unawaringly look for self-calibrations and self-validations. These calibrations and validations block or allow us to communicate, creating various interpersonal and intrapersonal distances. We strive on a continuous journey through life for personal and professional satisfaction. Our awareness could play a subtle role in our becoming productive and satisfied. After all, awareness is a journey, and as Rumi said,

"And you? When will you begin that long journey into yourself?"

We at IIM Mumbai are conducting an Offline Management Development Program (MDP) on "Effective Communication and Stakeholder Management in the Digital Era".

Save your dates -December 09, 2024, to December 11, 2024

This program is designed to raise awareness of the various nuances of communication and address the various facets of personal and professional needs.

"Effective Communication and Stakeholder Management in the Digital Era" is an endeavour that aims at working on communication challenges. Constant engineering of our training method has enriched the learning experiences of our participants. This program has helped them strengthen their communication competencies effectively, resulting in better workplace communication. To improve their excellence, we extend our hands in the journey called "Effective Communication and Stakeholder Management in the Digital Era."

                                                                                                                        

 

 

  1. To create awareness among participants about:
  • how do they communicate?
  • how is their communication perceived?
  • how do they find themselves in groups and teams?
  • how do they communicate with the larger audience group?
  • how do they write formal and informal messages?

      2. To present communication skills interventions for improvement.

Session Plan

  • Module 1: Diagnosing the learning needs, Understanding the purpose of learning communication and presentation skills, and Contracting for possible changes in the way communication skills are expected.
  • Module 2: Understanding self and self-management, verbal and nonverbal communication, Self as a change agent- Gravitas (Analyzing good communicators), Overcoming self-limitations.
  • Module 3: Managing communication with both internal teams (juniors, peers, seniors) and external stakeholders (suppliers and vendors)-Establishing Interpersonal and team communication skills: Listening, Dealing with difficult clients, Ethics
  • Module 4: Negotiation, Conflict Management, Rapport Building- Collaboration, Trust, and Mitigation of Misunderstandings.
  • Module 5: Preparing and presenting reports—Reporting and Presenting data, justifying decisions, addressing concerns, conveying insights, trends, and potential risks or opportunities to decision-makers, and Do's and Don'ts with ChatGPT.
  • Module 6: Meaning-making and reflections on applying the above-learnt skills at the workplace.

This program is ideal for:

  • Middle-level management.

  1. Registration fees include the following:

    For all the participants:

    • Classroom sessions
    • Reading material
    • Registration kit
    • Internet and Library access
    • Hard Copy Certificate for Course Completion at the end of the programme

    Residential participants:

    • Single occupancy AC rooms in the MDP hostel
      Check-in and check-out time: The earliest check-in time 3.00 pm (one day before program commencement
      The latest checkout time is 10.00 am (one day after program completion)
    • Tea, breakfast, Lunch, dinner in working hrs.

    Non Residential participants:

    • Breakfast, Working Lunch, tea & snacks

  2. Refund policy

    Fees once paid can be adjusted for 1 financial year against future nominations only. In case a course is canceled on account of inadequate participation or any other unforeseeable reasons, the participants will be informed of the cancellation by e-mail or Fax and the fee will be refunded. IIM Mumbai will not be liable for any other expenses incurred by the company or the participant. Any transaction fee will not be refunded.

  3. Individual Registration

    If you wish to register & make payment, please click here Register

  4. Company-sponsored / Bulk Registration:

    • In the case of company-sponsored candidates, please share the nomination list and GST details to program@iimmumbai.ac.in for invoice generation.

      Download the INVOICE DETAILS FORM

    • Note: Discount is applicable for 5 or more participants from same organization against invoice.

Course Details

Mode Offline / IIM Mumbai Campus
Duration 3 Contact Days
Programme Dates Dec 09, 2024 to Dec 11, 2024
Program Chair Prof. Nikhil K Mehta
Program Co-Chair Prof. Upasna Agarwal & Prof. P. V. Ramana Murthy

Download Brochure

*
*
*
*