Transforming Business with AI-Powered Decisions

A joint initiative by

IIM Mumbai

and

Course5 Intelligence Limited

The Centre of Excellence (CoE) in Advanced AI Solutions for Business Decisions is a multidisciplinary innovation and research hub established to pioneer the development and deployment of cutting-edge artificial intelligence (AI) technologies to solve complex, high-impact business problems.

Vision & Mission

  • To be a global hub for research and innovation in AI for business.
  • To empower businesses with advanced AI solutions that drive strategy and efficiency.

Core Focus Areas

AI-Powered Decision Optimization

Machine learning, generative AI, LangChain, natural language processing (NLP), predictive analytics, knowledge graphs, deep learning, and reinforcement learning models for solving complex business problems including revenue management, supply chain planning, logistics optimization, and customer segmentation.

Explainable and Trustworthy AI

Development of interpretable models using XAI (e.g., SHAP, LIME) for high-stakes business decisions (e.g., credit scoring, medical diagnostics, policy simulation).

Cognitive Automation and Agentic AI

Integration of large language models (LLMs), robotic process automation (RPA), and intelligent agents for process automation and knowledge-driven business workflows.

AI in Strategy and Forecasting

Time series forecasting, econometric AI, demand sensing, and predictive analytics for market intelligence and scenario planning.

AI Ethics and Governance in Business

Establishing ethical frameworks for fair, transparent, and unbiased AI systems in business contexts.

Key Activities

Research & Development

Applied research in AI algorithms tailored to real-world business constraints and data environments.

Industry Collaboration

Co-creation of AI prototypes and decision systems with partners in retail, logistics and supply chain, healthcare, marketing, finance, HR and manufacturing.

Infrastructure & Capabilities

  • High-performance computing with GPU and AWS support
  • Simulation modeling software for business applications like AnyLogic
  • Secure data environments for confidential enterprise data
  • Visualization software like Power BI, Tableau

About IIM Mumbai

IIM Mumbai erstwhile known as NITIE was established by the Government of India in 1963 with the assistance of the United Nations Development Programme (UNDP) and the International Labor Organization (ILO). IIM Mumbai has been consistently ranked among the top B-schools in India. IIM Mumbai is ranked 6th in the National Institutional Ranking Framework (NIRF) rankings for 2024 among Management Institutes across India. IIM Mumbai is committed to creating skilled professionals in diverse functional areas like Operations Management, Analytics, Finance, Marketing, Project Management, HR, Information Technology, and Sustainability Management.

With more than 60 Academicians and around 1200 students across various programs, IIM Mumbai is a leader in management education in the country. With the rigorous curriculum and contemporary industry-oriented program structure, the students of IIM Mumbai are primed to contribute to nation-building and becoming business leaders.

IIM Mumbai offers Master of Business Administration (MBA), MBA in Operations and Supply Chain Management and MBA in Sustainability Management. IIM Mumbai, in collaboration with IIT Delhi, also provides Post Graduate Diploma to executives currently working in the Industry via the Visionary Leaders for Manufacturing Programme (PGPEx-VLFM) and One-Year Post Graduate Program for Executives.

IIM Mumbai, under the dynamic leadership of Prof. Manoj K. Tiwari, Director IIM Mumbai, is the nodal hub for capacity building in Logistics and Supply chain Management to promote the PM Gati Shakti Master plan.IIM Mumbai students have regular interactions and sessions from industry leaders and leading researchers, especially in Supply Chain and Operations Management. At IIM Mumbai, we host eminent faculty from international institutes like the Massachusetts Institute of Technology (MIT), USA, and Kellogg School of Management at Northwestern University, USA to take courses for students and working professionals across industries.

IIM Mumbai also has a vibrant Student Exchange Programme with several partner universities across North America, South America, Europe, and South-East Asia.

About C5i

Course5 Intelligence (C5i) Limited is a global data analytics and AI-powered insights company that helps businesses drive digital transformation and data-driven decision-making. Headquartered in Mumbai, India, with operations in the U.S., UK, and Asia-Pacific, C5i specializes in advanced analytics, artificial intelligence, machine learning, and market research. Its services span customer analytics, digital and social media analytics, competitive intelligence, and applied AI for sectors such as technology, CPG, retail, agri-food, banking, financial services, and insurance. With proprietary platforms like C5i Discovery, C5i Incivus, C5i Xelerate and C5i Compete, the company enables clients to gain actionable insights and competitive advantages through data-driven strategies and innovation.

Leadership

Prof. Manoj K Tiwari

Director,
Indian Institute of Management
Mumbai, India

Ashwin Mittal

Executive Chairman,
Course5 Intelligence Limited

Chairperson

Prof. Neeraj Pandey

Professor,
Indian Institute of Management
Mumbai, India

Members

Prof. Debabrata Das

Associate Professor,
Indian Institute of Management
Mumbai, India

Prof. Jasashwi Mandal

Assistant Professor,
Indian Institute of Management
Mumbai, India

Prof. Rony Mitra

Assistant Professor,
Indian Institute of Management
Mumbai, India