Why This Program

• Experience is the new differentiator: Businesses now compete more on customer experience than on product or price.
• AI is transforming how we design: From intelligent assistants and predictive personalization to journey orchestration, AI is now central to experience design.
• Organizations need hybrid talent: The next wave of leaders must understand business strategy, AI, and user-centered design to innovate effectively.
• India is becoming a design-tech hub: As global companies invest in AI and digital experience centers in India, there’s a rising demand for talent at the intersection of analytics, UX, and leadership.