Operational Excellence - The Way to Achieve It

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To achieve operational excellence in the contemporary scenario, organizations have to look beyond mere shop-floor control. An end-to-end view is require – right from sourcing to manufacturing to finally delivering goods/services to the consumer. A high level decision-oriented approach is required. A variety of tools is required for this purpose – right from understanding the basic building block of operations – which is the “process” to accurate measurement of the operational performance so that future actions can be formulated. The program is targeted towards middle level executives who will be able to re-orient themselves towards high-impact decision making for achieving operational excellence.


(Remark: 17th Jan 2024 to 19th Jan 2024 (3 days), 6 hours per day)

The objectives of the programme are:
•    Discuss the basic understanding of operations – process, capacity, and process design.
•    Discuss the role of forecasting, inventory and planning in Operations Analysis.
•    Analyse the impact of Lean tools like Value Stream Mapping to enable the organizations achieve an edge over their competitors
•    Provide metrics and benchmark for accurate measurement of operational excellence.
•    Develop an improvement plan.
•    Apply the tools discussed for selected areas using practical examples.

•    Production and operations planning hierarchy
•    Product process matrix, process design, process and capacity analysis
•    Forecasting basics
•    Inventory Planning and Control
•    Toolbox for improving operational efficiency – Value stream mapping, Line balancing, Six sigma
•    Metrics and Benchmarks in accurately estimating Operational Excellence
•    Potential improvement areas and Case studies.

Middle level executives of manufacturing and service organizations.

Course Details

Venue Online
Duration 18 Hrs
Starts On Jan 17, 2024
Faculty Prof. Ravindra Gokhale / Prof. Rakesh Raut

Fees Details

Duration Professional Fee*(Per participant) GST(18%) Total Fees(Per Participant) Programme Code
18 Hrs 10,500.00 1,890.00 12,390.00 1 24 4 52
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